Job Details

Position: Clerk IDDSC [1161]

Program: Amarillo, Texas - Intellectual and Developmental Disabilities Service Coordination (IDDSC)

Salary: $15.66/hr.

Shift available: Full-time (Monday - Friday from 8 am - 5 pm)

At Texas Panhandle Centers (TPC), you'll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of "Making Lives Better!"

Essential duties and responsibilities:

• Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
• Performs clerical duties for the IDD Service Coordination department
• Duties include the ability to type 45 wpm or better, computer usage and terminology, maintenance of files, and prioritization and organization of work assignments
• Typing and providing support and assistance to the Service Coordination department
• Will work directly with the PASRR Service Coordinators to complete all necessary duties to carry out the purpose of the position
• Will follow the HHSC HCS Interest List Manual for a successful outcome with the management of the interest list
• Performs other essential functions and tasks necessary to carry out the purposes of the position
• Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised

• High school diploma or GED
• One semester (12 credit hours) of accredited college work; or minimum of eighth grade reading comprehension level as evidenced by score on the Adult Basic Learning Examination (ABLE) test
• Must be able to type 45 words per minute or better
• At least six months of clerical background
• Good verbal and writing skills
• Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: www.texaspanhandlecenters.org/careers
• Must have a valid Texas driver's license and be insurable under agency vehicle policy
• Must be 18 years of age or older

• Spanish speaking

• Click here for TPC's FY2026 Summary of Benefits
• Robust benefit offerings - Medical, Urgent Care visits for a low $10 co-pay, Dental, and Vision
• Employer paid life insurance (1.5 times employee's salary)
• Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer Match 1% higher than employee's contribution up to 6% in the 403 (b) or 457 Retirement Savings Plan
• Paid time off - PTO accrual, Holidays
• One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment
• Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan
• 501(c)(3) designation - you can apply the for Public Service Student Loan Forgiveness
• Teladoc - gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video
• Employee Assistance Program (EAP) - gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephone