Job Details

Position: Administrative Technician [1121]

Program: Amarillo, Texas - Alternate Living

Salary: $19.62/hr.

Shift available: Full-time (Monday to Friday from 8 am - 5 pm; weekday evenings on-call as well as weekend on-call rotation; and any relief)

At Texas Panhandle Centers (TPC), you'll be part of a caring team dedicated to making lives better for over 10,000 individuals and families each year across the Texas Panhandle. As a non-profit, TPC provides a wide range of services from mental health and substance use support to intellectual and developmental disability care, empowering clients of all ages to achieve dignity and independence. With seven service centers located throughout the region, our staff work together with our clients to achieve our mission to create an accessible system of care that supports individual choice and truly make a difference. We invite you to join us in our vision of "Making Lives Better!"

Essential duties and responsibilities:

• Staff will maintain ethical and professional communications at all times using respectful Trauma-Informed Care language
• The Administrative Technician is responsible for the overall managing and success of Alternate Living group home program
• Position includes acting as supervisor of the group homes along with program on-call duties
• Supervises and trains approximately 56 staff members in the implementation of scheduling and home coverage for clients with Intellectual and Developmental Disabilities in a residential setting for male or female residents
• Performance evaluation and hiring
• Developing Implementation Plans for clients
• Monitoring of staff to ensure plans are followed
• The Administrative Technician works under the direct supervision of the Director of Alternate Living
• Adheres to TPC Business Code of Conduct and reports concerns if ethical and/or business standards defined in the code are compromised

• High school diploma or GED
• One semester (12 credit hours) of accredited college work; or minimum of eighth grade reading comprehension level as evidenced by score on the Adult Basic Learning Examination (ABLE) test
• One (1) year of work experience in IDD adult habilitation planning and training
• Each year (30 semester hours) of accredited college work in a related field may substitute for the required work experience on a year-for-year basis
• Knowledge of office practices and administrative support work
• Skill in the use of electronic data and/or word processing equipment and software
• Employees may be required to utilize their personal mobile phones for two-factor authentication (2FA). Full statement under Informational Documents: www.texaspanhandlecenters.org/careers
• Must have a valid Texas driver's license and be insurable under agency vehicle policy
• Must be 18 years of age or older

• Prior supervisory experience
• Ability to speak Spanish a plus
• Four (4) years of experience in teaching multi-disabled adults in groups and individual settings through Person Directed Plan methodology
• Four (4) years working experience in performing, training, and monitoring behavior therapy techniques and response documentation

• Click here for TPC's FY2026 Summary of Benefits
• Robust benefit offerings - Medical, Urgent Care visits for a low $10 co-pay, Dental, and Vision
• Employer paid life insurance (1.5 times employee's salary)
• Staff automatically enrolled into a 457 Retirement Account at 1% of their annual salary. Employer Match 1% higher than employee's contribution up to 6% in the 403 (b) or 457 Retirement Savings Plan
• Paid time off - PTO accrual, Holidays
• One (1) annual Mental Health Floating Holiday, one (1) annual Celebrate Diversity Floating Holiday, and one (1) annual A Day to Remember Floating Holiday available to staff after 90 days of employment
• Additional Supplemental Coverage available i.e. Disability, Accidental, Cancer, Critical Care, and Section 125 Flexible Spending Account Plan
• 501(c)(3) designation - you can apply the for Public Service Student Loan Forgiveness
• Teladoc - gives you or your immediate family members in the household access to a medical provider free of charge via telephone or video
• Employee Assistance Program (EAP) - gives you or your immediate family members in the household access to behavioral health, financial, and legal counseling in person or via telephoned