Job Details

Administrative Assistant I

Under direct supervision, this position is responsible for clerical duties generated by two departments. This position assists customers with water and sewer maintenance problems, completes water and sewer related paperwork, assists coworkers as needed, takes calls from the crews and creates orders for the crews.

Essential Responsibilities:

• Answers phones and assists customers.
• Prints daily line up.
• Enters sewer complaints and main break info from job reports.
• Schedules water/sewer locates.
• Writes up and files paving permits for excavation cuts.
• Verifies streets permits w/our drive information.
• Logs street changes for permits in our drive.
• Creates reference numbers in Hansen for sewer/water call back orders.
• Schedules truck preventive maintenance.
• Prints and records tap service requests.
• Creates white slips for the crews.
• Enters information from white slips into Hansen, closes orders, and scans white slips into eDocs.
• Calculates daily special work order numbers.
• Calculates E & I data.
• Calculates and reports the amount and type of work completed (i.e., feet of main washed, televised or repaired; number of manholes adjusted; number of mains and service lines repaired; etc.)
• Enter wastewater early removal effort (WERE) information and SSO noncompliance reports.
• Enters meter test records, junk meter information, and new meter information.
• Reconciles credit card purchases, enters purchase orders and requisitions, and enters manhole data information into data system.
• Creates orders for fire hydrant repairs.
• Assists coworkers and supervisors as needed.
• Calculates and balances daily job reports.
• Dispatches/responds to radio traffic.
• Sorts, logs and enters meter records.
• Schedules locates for City owned utilities.
• Maintains records in data base and spreadsheets.

Minimum Requirements:

Requires a High School Diplomas or its equivalent (GED) and a minimum of six (6) months of clerical experience. Valid Texas Class C Driver's License Required.

Knowledge, Skills, and Abilities:

• Ability to operate standard office equipment including a calculator, copier, two-way radio and multiline telephone system.
• Ability to perform basic mathematical calculations.
• Ability to use a computer or mainframe terminal for data entry, word processing (experience in Word preferred) and accounting purposes.
• Ability to handle stressful situations.
• Ability to use highly technical computer applications, such as GIS or CAD.

ADA Profile:

Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this Job, the employee is required to exert up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. The employee is also required to finger, grasp, handle, life walk, stand, hear, crouch, reach, speak, see, and talk. Also requires the ability to make rational decisions and perform repetitive motions.

Work Environment:

The employee works in a safe and secure indoor work environment that may periodically have unpredicted requirements or demands.

The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state and local law. The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case by case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at 806-###-####.