Job Details

Administrative Assistant I

Under general supervision, this position is responsible for clerical duties generated by two departments. Duties include checking job reports, handling calls from customers and field crews, dispatching calls to the field, and creating work orders.

Essential Responsibilities

• Takes calls and assists customers.
• Calculates and balances daily job reports.
• Logs water loss.
• Logs fire hydrant and water valve repairs.
• Enters main breaks and fire hydrant repairs into Cartegraph/Opengov.
• Creates and closes requests in Opengov.
• Records and posts sewer complaints.
• Corresponds with the public by telephone.
• Enters and files daily log sheets.
• Creates and closes orders on complaint system.
• Dispatches and responds to radio traffic.
• Sorts, logs and enters meter records.
• Schedules locate for City owned utilities.
• Maintains records in data bases and spreadsheets.
• Works in various City owned programs such as Tyler-Munis, Cartegraph/Opengov, Outlook, etc.
• May be delegated various duties of the Administrative Tech position in their absence and as needed.
• Performs other job-related duties as assigned.

Minimum Requirements

A High School Diploma or its equivalent is required. A minimum of two (2) years of administrative or clerical experience is required.

Knowledge, Skills, and Abilities

• Must be able to perform basic mathematical calculations.
• Ability to handle stressful situations.
• Ability to use a personal and mainframe computer for data entry, word processing and accounting purposes.
• Ability to use standard office equipment such as a calculator, copier, two-way radio and multi-line telephone systems.

ADA Profile

Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this job, the employee is required to exert up to 25 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. The employee is also required to finger, grasp, handle, life walk, stand, hear, crouch, reach, speak, see, and talk. Also requires the ability to make rational decisions and perform repetitive motions.

Work Environment

The employee works in a safe and secure indoor work environment that may periodically have unpredicted requirements or demands.

The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state and local law. The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case by case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at 806-###-####.