Job Details

Primary Purpose:
To support Region 16 Education Service Center (ESC) by providing administrative assistance
accurately and efficiently to ensure quality results in a professional and timely manner.

Qualifications:
Education/Certification
High School diploma or GED required

Skills

• 3 to 5 years job-related experience required
• Required proficiency in Microsoft Office Suite, Google Workspace, spelling,
• punctuation, and grammar
• Skilled in general office procedures including answering telephone, filing, data entry, and
• maintaining an organized workspace
• Must be service-oriented, a team player, self-motivated, and responsible to complete all
• assignments
• Exhibits tact and relates well to people
• Required ability to handle multiple tasks under pressure with ease
• Projects a positive, professional, organizational image through in-person and phone
• interaction with customers
• Discretion and high confidentiality required

Working Conditions:

Tools/Equipment Used: Standard office equipment including personal computer and
peripherals
Posture: Must be physically able to tolerate prolonged sitting, frequent standing;
occasional bending/stooping, pushing/pulling, twisting, and standing
Motion: Must be physically able to tolerate frequent standing and walking, repetitive
hand motions, frequent keyboarding and use of mouse; occasional reaching, occasional
driving
Lifting: Must be physically able to tolerate regular light lifting and carrying (less than 15
pounds); may require occasional heavy lifting and carrying (45 pounds or more)
Environment: Must be physically able to work inside; tolerate occasional regionwide
travel and/or statewide travel; regular exposure to noise
Mental Demands: Must be able to work with frequent interruptions; maintain emotional
control under stress; work prolonged or irregular hours on occasion
Regular Attendance is an essential function

Major Responsibilities and Duties:
1. Performs general administrative assistant duties, including the handling of
correspondence, answering telephone, accurately recording messages and service
requests, and filing material in a retrievable system.
2. Prepares correspondence, travel arrangements, reports, required forms, registrations,
copying, printing and mailings the director and team in preparation of documentation
folders provided to contracting districts Assists staff in maintaining documentation for
required trainings, distribution of materials to districts, and attendance of sessions
3. Assists in the completion of projects including binding, collating, addressing, and
distributing final projects and reports. Quality control: Assists the director and team
with maintaining systems of operation. Oversees workroom operations by working with
other components and Business Office to ensure copiers are functional and supplies are
available for use with copiers and printers.
4. Prepares requisitions and tracks purchase orders until materials have been received and
purchase orders have been returned to the business office for payment. Assists director
and team in research of needs, in locating price quotes, contacting vendors, making
orders, and following through to expedite purchases with grant and local funds
5. Maintains files and records as assigned. Maintains budget documentation for use of grant
and local funds Assists director and team in maintaining documentation of inventory and
supplies.

6. Proofreads communications for content, style, grammar, and spelling errors.
7. Creates and develops brochures, flyers, and advertisements for ESC sponsored
workshops, as requested.
8. Organizes and prepares materials for workshops, conferences, in-service meetings, and
department reports. Includes monitoring registration to have adequate supplies/materials
ordered and received and assistance in monitoring needs for room, registration, and
videoconference sites.
9. Serves as receptionist for workshops as needed as well in other areas.
10. Checks the accuracy of budget numbers in response to program needs, when needed.
Assists in budget planning and prep for the upcoming year.
11. Attends required ESC, service area, Title I, and administrative assistant meetings.
12. Creates and maintains databases/spreadsheets for programs as needed.
13. Maintains professional relationship with clients and vendors. Primary contacts are TEA,
superintendents, principals, and other regions/districts.
14. Assists other School Services Employees and Administrative Assistants as needed.
15. Follows established ESC telephone protocol.
16. Assists in making each client a "Raving Fan".
17. Reports for work ready to perform responsibilities.
18. Performs duties that directly and/or indirectly affect student performance in Region.
19. Maintains a professional level of confidentiality regarding all ESC matters.
20. Supports the mission, goals, and objectives of the ESC strategic plan.
21. Upholds and adheres to safety rules and policies of the ESC safety program.
22. Performs professional responsibilities as required by ESC policies, processes, and
procedures.
23. Manages time, calendar, and job responsibilities to meet deadlines .
24. Meets proficiency levels of required technology skills as outlined by the supervisor.
25. Incorporates appropriate technology in daily work and exhibits continual growth in
technologies as outlined by supervisor.
26. Performs other duties as assigned.

226 Day Schedule