Job Details

Job Description
A busy practice is seeking a professional and reliable Medical Receptionist to join its front-office team. The ideal candidate will have prior medical office experience, strong communication skills, and a passion for providing exceptional patient service in a clinical environment.

Key Responsibilities:

• Greet patients warmly and create a professional, welcoming environment.
• Manage a multi-line phone system: answer calls, schedule and confirm appointments, and route inquiries appropriately.
• Check patients in and out, verify insurance information, and collect co-pays or balances.
• Maintain accuracy in patient records and update demographic and insurance details in the EMR system.
• Coordinate patient flow and communicate effectively with clinical staff and technicians.
• Assist with medical forms, patient correspondence, and office paperwork.
• Ensure compliance with HIPAA standards for confidentiality and data protection.
• Perform general administrative support including scanning, filing, and handling mail.

• High School Diploma or GED required.
• 2+ years of front desk or medical office experience preferred.
• Bilingual skills a strong plus.
• Proficiency with EMR/EHR systems and basic office software.
• Excellent customer service, communication, and multitasking abilities.
• MediClear Certification (or equivalent healthcare compliance credential) required.