Job Details

The Restaurant General Manager delivers exceptional results through others. They provide an engaging environment for restaurant teams and guests; while focusing on delivering operational excellence. Chicken Salad Chick Managers invest their time in developing future leaders; creating memorable experiences; reinforcing the Chicken Salad Chick Culture; managing administration; and maintaining the facility. The Restaurant Manager consistently keeps our brand promises, inspire their teams, and delivers great results.**Essential Responsibilities** ·+ Serve as a Brand Ambassador for Chicken Salad Chick.+ Understand & adhere/comply with all policies, procedures, standards, specifications, guidelines, and training programs.+ Ensure that all Guests feel welcome and are given responsive, friendly, and courteous service.+ Ensure that all products are consistently prepared and served according to CSC standards.+ Achieve identified objectives for sales, service, quality, the appearance of facility and sanitation, and cleanliness through training employees and creating a positive, productive working environment.+ Control cash and other receipts by adhering to cash handling and reconciliation procedures.+ Make employment and termination decisions consistent with Restaurant Management guidelines.+ Operationally fill in as needed to ensure guest service standards and efficient operations.+ Continually strive to develop staff in all areas of managerial and professional development.+ Prepare all required paperwork, forms and reports in an organized and timely manner.+ Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs.+ Ensure that all products are received in the correct unit count and condition and that deliveries are performed in accordance with the restaurant's receiving policies and procedures.+ Oversee and ensure that employee performance appraisals are completed on a timely basis.+ Effectively maximize labor performance by scheduling to business trends while delivering a superb experience to every guest.+ Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for violations of company policies, rules and+ procedures.+ Understand and comply with all federal, state, county, and municipal regulations pertaining to health, safety, and labor requirements for the restaurant, employees, and guests.+ Develop, plan and implement restaurant marketing, advertising, and promotional activities and campaigns, in accordance with the Brand Standards.+ Always adhere to Brand Standards for uniform appearance and personal grooming.**Required Knowledge, Skills and Abilities**+ Minimum of 3 years management experience;+ Effective written and oral communication skills;+ Excellent organization skills; thorough knowledge of back office tools and be able to learn additional software, and handle multiple tasks.**Education and Experience**·Three to five years related experience and/or training; or equivalent combination of education and experience.**Physical Demands**+ Must be able to stand and exert well-paced mobility including bending and stooping for the duration of the workday+ Must be able to lift or carry 20 pounds+ Must be physically able to work at any duty station in the kitchen or service area**Company Introduction**Chicken Salad Chick boasts over 225 restaurants today with plans to exceed 250 locations or more including additional states in 2023. We are offering craveable, made-from-scratch meals served from the heart to guests throughout the South, and are well on our way to be "America's Favorite Place for Chicken Salad."